MANAGED IT SERVICES IN VANCOUVER
IT Procurement and Licensing
It is our core belief to provide our clients with the well suited solutions that are cost efficient. After we have handpicked the tools that suit your needs, LinkPoint will keep your systems protected and up to date.
LinkPoint technicians will coordinate the delivery of hardware or software that is suitable to your business. Our procurement resources leverage vendor relationships to balance cost and availability in ensuring our clients get the right equipment at the right cost. Our experts also handle software procurement that is necessary for smooth operations of your business. This division also monitors and manages issues such as expiring licenses and their renewals.
As a part of our regular maintenance, we manage a custom-built internal database of software and hardware inventory which is updated regularly to keep it as current as possible.
LIFECYCLE SOFTWARE SUPPORT
Software procurement is only a part of our many services. Our technicians will also install and tweak the selected software and ensure it’s compatible with your computers. We always do a thorough review of the procured software to make sure that programs and projects operate smoothly until the completion. Our staff are always available to help you with any issues that might arise as the time passes
ASSET INVENTORY MANAGEMENT
The inventory is leveraged during the deployment process to identify when components or software can be re-used, thereby reducing overall cost. Additionally, knowing the overall state of software license compliance is always recommended and having this information centralized reduces risk. Our internal system notifies us of upcoming renewals or expirations and allows us to perform any actions that may be required to keep software licensed.
LIFE CYCLE MANAGEMENT OF HARDWARE UNITS
We are involved in the entire lifecycle of your hardware, from research and recommendation, to procurement through to end of life decommissioning. During that lifecycle, we continue to perform maintenance, recommend upgrades, replace faulty parts and monitor the overall health of your hardware. When it comes time to replace the units, either due to failing or obsolete hardware, we will make informed recommendations and assist with the transition.
SOFTWARE LICENSE CONTROL
When a user asks for software to be installed on their workstation, all requests (unless pre-approved), will be cleared with our primary contact. When licensed software is uninstalled or moved to another workstation, our internal documentation is updated as part of our process.